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Smart Product Shots, LLC provides great images, quick turnaround, and discounted rates. We are able to accomplish this with the client's help and direction at the beginning of the project.
We want you to be satisfied, so tell us exactly how you want us to photograph your product.
The direction of how the images are to be photographed must be specified at the beginning of the project. Specific directions from the client should be delivered at the time of placing your order. The order form is set up to offer useful direction from the client to SPS. The client may also provide drawings, illustrations, cell phone images, reference sheets, URLs, and/or a style guide to better demonstrate preferences.
If the Client decides they are unhappy with the images, and they provided clear direction when they placed the order, we reserve the right to reshoot the images to correct the client’s issues with the images. If we are still unable to satisfy the client, we will provide the client with a refund, and all photographs, proofs etc. remain with the photographer.
If the photos were arranged according to direction from The Client and there is a change request from The Client regarding the position and style of the photography after the product shots have been taken, there will be an additional charge for this second phase of shooting.
If no example or guide images are provided then the client loses the right to a refund, revision or approval.
We do not shoot with an approval/disapproval for each photograph during the photo process. We do not have clients on set for art direction.